Open and Close Pool Service, LLC, offers its customers service on almost all areas of pool service. Below is a contract for services for 2012. Please fill out this contract to sign up for a pool opening, weekly pool maintenance, and pool closing. The contract allows you to pick only which services you want performed and is valid through October 31, 2012.
For all other needs such as an estimate, repair, general questions, product information, etc., please contact us using our contact page. We thank you for making the decision to use Open and Close Pool Service, LLC for your pool needs. In addition to the content in the contract we would like to provide the following points that we feel are important to our customers:
1. All our employees have an ID card, wear a uniform, and will be driving a fully equipped vehicle bearing our company logo on each visit to your home.
2. All employees are subject to a thorough background check through www.beenverified.com
3. All water tests are performed on site using a Lamotte Water Link Express Testing Unit. This is the same testing unit you will find in most pools stores. These units are installed on all our trucks. This unit is the best residential testing unit on the market today.
4. Immediately after every service you will receive an email that tells you when we were at your house, what your chemical readings were, what chemicals were put in your pool, and if there are any issues you need to be made aware of (gate not closing properly, pump getting noisy, etc.)
5. You will be given access to a homeowner’s portal which allows you to access your account. Information on the portal will include a summary of all service and a list of all your pool and spa equipment.
6. All service calls are billed in ¼ hour increments and there is no one hour minimum.
